Sunstrum's Town & Country Florist is a professional, full service FTD® and Teleflora flower shop, operating at 4073 Longhurst Avenue in Niagara Falls, Ontario, Canada. These days, Town & Country Florist (Sunstrum's) still operates a vigorous business out of its Niagara Falls location, but most of our large building has been transformed into a full-service, high-tech customer service, retail contact (call) centre and shipping facility.

We take great pride in providing the very best service combined with the highest quality flowers available online. We are also fortunate to be among the top Teleflora florists both in Canada, and internationally. Our high-ranking, close affiliation with both FTD® and Teleflora, allows us to leverage our membership status to ensure the very finest flower products are delivered throughout Canada by carefully selected partners and wire service member florists, regarded for their quality, freshness, professionalism and value.

We are also fortunate to operate a unique network (The Worldwide Floral Network) within United States and throughout most countries worldwide, allowing us to work directly with agents, members and affiliates in thousands of cities globally. Our goal is to continually improve our network in order to provide our customers with the very best services available online -- or anywhere else!

All of Canada Flowers original products are locally designed, professionally prepared by hand, and reliably florist delivered. We believe that nothing replaces the value, beauty and artistry of florist-prepared arrangements, bouquets and floral gifts. Simply put there is nothing quite like the results generated by talented floral designers working with fresh, quality products. The end result -- a beautiful arrangement -- delivered fresh and ready to enjoy, is simply a treasure that a courier can't send overnight in a cardboard box.

• Over 1000 custom-made, unique and original flower arrangements which we prepare and photograph in our own digital studios. We call these Canada Flowers Originals. Most florists all share the same product catalogues, which are repeated in 1000s of websites in Canada, USA and internationally. While we offer the best of FTD® and Teleflora, we also over vastly more of our own, beautiful master-designed flower bouquets and arrangements.
• We include all delivery costs upfront so there are no surprises during the checkout process. This means that delivery fees and service charges have already been included as a part of the upfront price that you see. Taxes are calculated and added during checkout.
• We have knowledgeable, mature and dedicated staff that work constantly at providing the very best possible customer service experience for our customers. Part of this customer service includes the pleasure of speaking with a real customer service specialist when you call us, rather than listening to a phone menu. We do our very best to answer most calls in 3 rings or less. We are open 7 days a week and answer phones long after 'normal' business hours. If you call us at 8:30 pm at night you won't be transferred to a 3rd party call centre. You'll get to speak with Cecile, Pat, Sharon or others... Real people who are working hard to meet and exceed your expectations.
• We accept Custom Flower Orders and we offer customers the option of ordering Gift Certificates (gift cards) -- a unique service familiar to many shoppers of department stores, but not yet offered by other online florists in Canada.
• We accept PayPal payments online. Simply put, if it makes ordering online easier for you, then we do our best to make it happen. That's been the case with the addition of PayPal as a fast, secure and completely reliable payment option.
• Our website is constantly being updated with new flower arrangements and Gift Baskets. In fact, we've typically add about 15 to 20 new, original floral, fruit and plant gifts per month.
• We don't store customer credit card information on our web server. We never have. We take privacy and security very seriously, and are constantly working to protect our valuable customer data -- your data. We are cautious, conservative and safe.
• We can be found online at flowers.ca. It's the easiest and most intuitive domain name for sending flowers in Canada. Just remember flowers.ca, and we'll do the rest! (Looking for roses? We can also be found online at roses.ca. Easy.)

Canada Flowers is poised to experience further steady growth in the coming months as we bring new products online and continue to work hard to remain the very best online florist available to Canadians. We are always open to feedback and suggestions from customers. To our existing customers, we'd like to thank-you for your business, and we want you to know that we truly value your business and never take it for granted. To new customers, we invite you to try our services. We offer a complete satisfaction guarantee. We look forward to the opportunity to serve you both now and in the future.

Last updated May, 2010.