Customer Service
At Canada Flowers, our goal is to consistently provide the highest levels of customer service to our valued customers. We are working hard every day to earn -- then to keep your business. Please take some time to familiarize yourself with our company, our policies and procedures. If you are looking for information and can't find it using the links below or to your left, don't hesitate to contact us. We look forward to serving your needs.
- About Us: Information about our company, history, professional affiliations and more.
- Contact Us: We make it simple. Just click here to find out how to reach us.
- Corporate Orders: Do you need to send 10, 20, 50 or 500 items across Canada or internationally? Click here.
- Currency: Find answers to your questions about currency here.
- Custom Orders: Click here if you can't find what you're looking for. We send custom flower orders every day.
- Delivery & Hours of Operation: This is a very important customer service link. Familiarize yourself with our regular policies, and special Holiday updates.
- FAQ · Frequently Asked Questions: You have questions... we have answers.
- Flower Care Instructions: How to care for flower arrangements and bouquets for maximum longevity and enjoyment.
- Guarantee & Refund Policy: Our services are guaranteed. Find out more.
- Flower Giving Holidays: Floral holidays and popular flower giving dates for the year.
- USA & International Flowers: Shop online at canadaflowers.ca for delivery to the United States (US), United Kingdom (UK), Germany (DE), Australia (AU) and more.
- Privacy: Click here to learn about our privacy policy.
- Customer Reviews & Testimonials: Read Canada Flowers Reviews and testimonials from our valued customers. Also find out how to review Canada Flowers for everyone to see in social media, like Facebook and Google Plus.
- Petal® Rewards: Read our terms and conditions for earning and redeeming Petal Rewards.
- Security: Read about the steps we take to protect your private information when ordering online.
- Site Map: This page has links to all flower catalogues and pages on our website.
- Sizes: Standard, Upgraded, Premium. It's all here.
- Substitution Policy: Learn about our policy if some flowers are unavailable in the delivery area you have chosen.